Mission, Vision, Values
To provide the highest quality hospitality services that will ensure client satisfaction and form a solid partnership with our clients, based on professional service delivery and co-operation by our dynamic team.
- To provide the hospitality services that satisfy the needs of our guests
- To offer personalised excellent service to our guests
- To be the leading guest lodge in the area
- To be the guest lodge of choice for our clients
In our quest to become a leading guest lodge, our business is driven by the core principles outlined below, which we believe will be the main contributors to the success of our guest lodge:
- People: Our guests, staff and the communities shall always come first and we shall treat them with utmost respect.
- Quality: Our hospitality service shall be of the highest quality.
- Integrity: We shall conduct our business in a professional manner, uphold high ethical values and abide by the legislative requirements of our beloved country.
- Inspiration: We shall conduct our business in a manner that will inspire those around us.
- Efficiency: We shall deliver our service on time, budget and to the highest standards.
- Commitment: To our services, guests and the communities we serve
- Diversity: Our expertise
- Loyalty: To our guests, employees and the communities
- Environment: We shall always consider long term implications to the environment of our business lodge.