Mission, Vision, Values

Our Mission

To provide the highest quality hospitality services that will ensure client satisfaction and form a solid partnership with our clients, based on professional service delivery and co-operation by our dynamic team.

Our Vision

  • To provide the hospitality services that satisfy the needs of our guests
  • To offer personalised excellent service to our guests
  • To be the leading guest lodge in the area
  • To be the guest lodge of choice for our clients

Our Values

In our quest to become a leading guest lodge, our business is driven by the core principles outlined below, which we believe will be the main contributors to the success of our guest lodge:

  • People: Our guests, staff and the communities shall always come first and we shall treat them with utmost respect.
  • Quality: Our hospitality service shall be of the highest quality.
  • Integrity: We shall conduct our business in a professional manner, uphold high ethical values and abide by the legislative requirements of our beloved country.
  • Inspiration: We shall conduct our business in a manner that will inspire those around us.
  • Efficiency: We shall deliver our service on time, budget and to the highest standards.
  • Commitment: To our services, guests and the communities we serve
  • Diversity: Our expertise
  • Loyalty: To our guests, employees and the communities
  • Environment: We shall always consider long term implications to the environment of our business lodge.